Stairwell cleaning: what gets cleaned and how often?
Steps, handrails and entrance: what’s included, which frequency fits and what to consider about materials.

The stairwell is a building’s calling card. Anyone who passes through every day notices dirt immediately – and just as much when everything is well kept. But what does stairwell cleaning actually include, and how often does it make sense?
What is typically cleaned
- Sweeping or vacuuming steps and landings, then mopping them
- Wiping handrails and railings – they’re touched constantly
- The entrance area with doormat and front door
- Light switches, the doorbell panel and the letterboxes
- Windowsills and – if agreed – the stairwell windows
- Basement stairs or attic access, if agreed
How often makes sense?
It mainly depends on how many people use the stairwell. As a guide:
- Small buildings with few households: once a week is often enough.
- Larger apartment buildings: two visits a week keep entrance and steps tidy.
- Wet season: in rain, snow or autumn leaves the entrance often needs extra attention.
Who is responsible?
In many German buildings, the house rules (Hausordnung) or the tenancy agreement determine whether residents clean the stairwell themselves or whether the property management hires a service. If a cleaning service is hired, the costs may be passed on as service charges (Betriebskosten), depending on the contract. If in doubt, check your documents or ask the property management.
Mind the material
Stairs are often made of natural stone, terrazzo, wood, tiles or linoleum. Each material needs the right product: acidic cleaners can damage marble and other calcareous stone, and too much water harms wood. The manufacturer’s or property management’s guidance helps you choose.
A fixed plan with a weekday and a task list makes sure nothing is forgotten – and everyone knows what to expect.


